Harassment calls from any debt collection agency, including Nationwide Debt Management Solutions, are illegal and unacceptable under the Fair Debt Collection Practices Act (FDCPA). It prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from consumers. If you believe you are receiving harassing calls from this or any other debt collection agency, it is important to document the calls by writing down the date, time, and any relevant details about the call, such as the caller's phone number or any threatening or abusive language used.
You have the right to request that the debt collector stop contacting you. You can do this by sending a letter to the debt collector via certified mail, return receipt requested. Once the debt collector receives your letter, it may not contact you again, with a few exceptions.
If the calls continue after you have made a request in writing, you should contact an attorney. Additionally, you can report the calls to the Federal Trade Commission (FTC) and your state attorney general's office.
