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Sub-Zero Cove Wolf When you find your LG refrigerator not dispensing water or ice, first check the Dispenser Lock. This feature locks all dispenser functions to prevent unintended use. When engaged, a lock icon typically appears on the dispenser display panel. To turn off the Dispenser Lock, press and hold the LOCK button for 3-5 seconds. The lock icon should disappear from the display panel, indicating that the feature is disabled. Best Air Purifiers Quantity cannot be more than . After trying these troubleshooting tips, if your LG refrigerator is still not dispensing water or ice, we recommend calling a professional technician at DT Appliance for refrigerator repair. Our refrigerator repair technicians can diagnose and fix the problem of an LG refrigerator not dispensing water or ice quickly and efficiently.